#consumer rights
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Banks still refusing credit cards, watchdog says
Applications are being denied despite a change to make it easier, Jersey Consumer Council says.
October 6, 2026Dangote's planned Kenya refinery faces legal challenge by consumer-rights group - Reuters
Dangote's planned Kenya refinery faces legal challenge by consumer-rights group Reuters
October 2, 2026Move to stop charges for parents to sit by children on flights
The government says sitting together can currently cost a parent and child up to £104 on a return journey.
October 2, 2026Fake 10 Downing Street listing exposes 'unfit' Booking.com, says consumer group
Booking.com said the "limited test" was "not a true reflection of the experience of millions of listings or reviews".
September 2, 2026How to get a refund when using your credit card
Consumer expert Harry Kind explains how you can get your money back.
September 1, 2026Amazon rigged billions in ad pricing, lawsuit from states and US watchdog alleges
Amazon responded to the lawsuit, arguing the US Federal Trade Commission "misunderstands" their ad market.
August 31, 2026US FTC considers requiring disclosure of personalized pricing - Reuters
US FTC considers requiring disclosure of personalized pricing Reuters
August 19, 2026Trainline, Virgin Atlantic and RED Driving School investigated over 'drip pricing'
The consumer watchdog said they were trying to find out if the three companies were not showing full prices upfront to customers.
August 19, 2026I got an £89 refund – how to cancel and avoid unwanted subscriptions
After the PM announced a crackdown on subscription traps, readers share how they got into and out of unwanted plans.
August 13, 2026France bans unsolicited telemarketing calls
Cold calling is coming to an end in France, with one consumer group calling the ban a "small revolution".
August 11, 2026Burnham brings forward ban on 'subscription traps' to ease cost of living
The prime minister is embarking on a UK tour with a series of announcements aimed at easing living costs.
August 10, 2026Xbox tech boss says 'unacceptable' outage should not have affected disc games
The outage meant Xbox users had trouble signing into their accounts, seeing their game library and launching games
July 30, 2026Swiss chocolate maker Lindt misleads consumers about child labor, US lawsuit claims - Reuters
Swiss chocolate maker Lindt misleads consumers about child labor, US lawsuit claims Reuters
July 23, 2026What are your rights if you buy something that breaks?
Martin Lewis explains why you should go back to the item's retailer, not the manufacturer.
July 17, 2026Investigation into parking tickets for drivers queuing at petrol stations
It's part of a wider crackdown from the consumer regulator into potentially unfair practices by private parking operators.
July 16, 2026Buy Now Pay Later rules to bring refunds and rejections
Consumers should be better protected as Buy Now Pay Later lenders now require authorisation to operate.
July 14, 2026Virgin Media fined £28m for preventing customers from cancelling contracts
Millions of phone calls from customers were "likely mishandled" over nearly a three-year period, the regulator says.
July 8, 2026United Airlines must face lawsuit over 'window seats' that lack windows - Reuters
United Airlines must face lawsuit over 'window seats' that lack windows Reuters
July 6, 2026Shoppers hit by hidden fees
Shoppers hit by hidden fees
July 6, 2026Car finance compensation payments delayed until next year
Millions could be entitled to compensation as a result of commission arrangements between lenders and dealers.
July 2, 2026